Chat Support Executive

6 days ago


Kolkata West Bengal, India Nlb Services Full time

**Shift time**:

- Mandatory working in Night Shift
**Working days**:

- Rotational work week
**Education** - Graduation

Work from Office

**Job description**:
International Chat Process

Experience Required:

- Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions. 
- Prior digital/call center experience preferred. 
- Excellent Communication   
- Must possess excellent written and oral communication, listening, and comprehension skills.  
- Typing Speed 30 WPM with 94% accuracy
- Willingness to work night shifts.
- Stellar customer service skills and the ability to de-escalate customer frustration. 
- Superior problem-solving skills and the ability to work independently and objectively.   
- Dedication to the customer experience with the ability to build and maintain strong relationships.

**Job Types**: Full-time, Permanent

Pay: ₹116,525.81 - ₹270,000.00 per year

Schedule:

- Night shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...


  • Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for a highly motivated and customer-oriented **Chat Support Executive** to join our team. As a fresher, you will be trained to provide excellent chat support for our customers, assisting them with queries, issues, and providing solutions in a timely and professional manner. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 -...

  • Fresher Chat Support

    2 weeks ago


    Baranagar, Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for enthusiastic and customer-focused **Chat Support Executives** to join our growing support team. As a chat support agent, you will be the first point of contact for our customers, helping them resolve queries and ensuring a smooth experience through live chat. This is an excellent opportunity for freshers looking to build a career in...

  • Fresher Chat Support

    2 weeks ago


    Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...


  • Kolkata, West Bengal, India BDV Private Limited Full time

    We are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...

  • Chat Support Executive

    17 hours ago


    Rajarhat, Kolkata, West Bengal, India Knight learning solutions Full time

    **Hiring Now: Flipkart Chat Blended Associate - Customer Support (Work from Office)** **About the Role**: Join our team as a Customer Support Associate for Flipkart. This is a full-time office-based role, offering you a chance to start your career with one of India's leading e-commerce companies. If you are a fresher with strong communication skills and a...


  • New Town, Kolkata, West Bengal, India Tastes2Plate Full time

    Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

  • Chat Support

    1 week ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    We are Hiring - Customer care Executive, Voice & Chat Work from office job Job Location - Kolkata sector 5 Voice & Chat process Salary - 10k to 15k depends on the interview process We need immediate joiner minimum 12th Pass required Thanks & Regards Rakesh Adhikary 7865097859 Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident...

  • Chat Support

    1 week ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are Hiring - Customer care Executive,Voice & ChatWork from office jobJob Location - Kolkata sector 5Voice & Chat processSalary - 10k to 15k depends on the interview processWe need immediate joinerminimum 12th Pass requiredThanks & RegardsRakesh Adhikary Job Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person