Chat Support Executive

4 days ago


Salt Lake Kolkata West Bengal, India Work Panda Cooperation LLP Full time

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services.

Key Responsibilities:

- **Customer Interaction**: Respond promptly to customer inquiries via the chat platform, ensuring a high level of customer satisfaction.
- **Problem Solving**: Identify and troubleshoot issues reported by customers, providing effective solutions and escalating complex issues to senior support staff when necessary.
- **Product Knowledge**: Maintain up-to-date knowledge of our products and services to provide accurate information and support to customers.
- **Documentation**: Accurately document customer interactions and issues in the customer support system for future reference and analysis.

**Job Types**: Full-time, Fresher

Pay: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person



  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

  • Chat Support

    1 week ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    We are Hiring - Customer care Executive, Voice & Chat Work from office job Job Location - Kolkata sector 5 Voice & Chat process Salary - 10k to 15k depends on the interview process We need immediate joiner minimum 12th Pass required Thanks & Regards Rakesh Adhikary 7865097859 Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident...

  • Chat Support

    1 week ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are Hiring - Customer care Executive,Voice & ChatWork from office jobJob Location - Kolkata sector 5Voice & Chat processSalary - 10k to 15k depends on the interview processWe need immediate joinerminimum 12th Pass requiredThanks & RegardsRakesh Adhikary Job Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

  • Chat Support Executive

    19 hours ago


    Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We Are Hiring - Customer Care Executive (Chat Process) Location: Kolkata, Salt Lake, Sector 5 (WORK FROM OFFICE) (ONLY KOLKATA CANDIDATES) Eligibility: Minimum 12th pass and above Must have good English and Hindi communication skills Job Details: **Salary**: ₹11,200 (in-hand) | ₹13,300 (CTC) Attendance Allowance: ₹1,000 (based on...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for RAPIDO CHAT PROCESS WORK FROM OFFICE SALT LAKE SECTOR 5 KOLKATA Male and Female both can apply 12th pass and above Good Communication in English required Salary 11.2k inhand Morning shift for females and for Males 3PM-12AM drop is there/1pm-10pm no drop INTERESTED ONE'S SHARE YOUR CV TO HR NAMITA 8249936838 Pay: ₹11,000.00 -...

  • Chat Associate

    4 days ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Urgent Hiring - Chat Support Executive Job Location: Sector V, Kolkata (Work from Office) Qualification: Minimum 12th Pass Process: Chat Support **Salary**: ₹10,000 - ₹13,000 (Based on Interview) Joining: Immediate Joiners Preferred **Requirements**: Good communication skills (Hindi/English) Basic computer knowledge Willingness to work from the...

  • Live Chat Executive

    19 hours ago


    Salt Lake, Kolkata, West Bengal, India Assurex e-Consultant Full time

    **Job Title**: Live Chat Executive (Freshers Only) **Salary**: ₹10,000 - ₹13,000 (In-hand) **Job Type**: Full-Time/Part-Time **JOB DESCRIPTION FOR THE POSTION OF LIVE CHAT EXPERT**: We are looking for a smart, proactive, and customer-oriented Live Chat Expert to handle inbound Client queries, provide academic service support, and drive conversions...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 13,440 - ₹ 15,000 per year

    MERVICE INFOTECH is hiring for CHAT processWork Mode: Work from Office onlyEligibility: 12th pass-Experience: Both Fresher and Experienced candidates are welcomeInterview Location:Sugam BusinessPark , 3rd Floor , Near RDB Cinema Sector V, Kolkata-Salary: RS.11.2K INHAND AND 13.3KCTC6 DAYS WORKING AND 1 Rotational off-Shift Timing: FOR FEMALES MORNING AND DAY...

  • Fresher Chat Support

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    **Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...