Customer Support Manager

Company DescriptionAgrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Over the last 40+ years, Jyoti has built a significant presence across Pune with 8 brand showrooms. We're now at a stage where we're focusing on deepening this presence while expanding to other regions and channels, and we're now looking for a Customer Support Manager to manage the company Service Center in the Pune region.Roles and ResponsibilitiesOwn the...

Job DescriptionRole Responsibilities1. Conduct functional analysis, gather requirements, and document business processes2. Provide client training, product demonstrations, and technical support on Ambit ALM/ADI3. Log and manage customer issues via Salesforce, ensuring SLA-based resolutions4. Collaborate with PS and development teams for issue resolution and...

Customer Support Team Lead Position OverviewThis position is responsible for leading and managing a team of customer support agents, ensuring smooth daily operations, task assignments, and optimal performance. The ideal candidate will have a strong background in customer support management, with hands-on experience in leading teams, driving performance, and...

About this role:"> We are seeking a Customer Support Team Leader to oversee the operational performance of our customer support team and ensure excellence in service delivery. This role requires strong leadership skills, excellent communication abilities, and a customer-centric approach. ">Key Responsibilities:"> Order Management: Perform order management...

Job Title:Team LeadJob Description:As a seasoned Team Lead, you will oversee the daily operations of our customer support team.Ensure efficient ticket management, timely responses, and issue resolution while streamlining processes to improve overall productivity.Develop and track performance metrics, KPIs, and team goals, assessing individual and team...

Senior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. 10–15 years in...

Senior Manager / Head of Customer Support – Enterprise SaaS We’re hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You’ll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. 10–15...

**Company** Provakil is a new-age legal operations management suite for enterprises. Provakil provides an integrated SaaS platform for legal teams to manage all aspects of legal operations including litigation, contracts, compliances, and intellectual property with customized workflows and analytics. We provide automatic data updates from 8000+ courts,...