
Customer Support Manager
7 days ago
Role Responsibilities
1. Conduct functional analysis, gather requirements, and document business processes
2. Provide client training, product demonstrations, and technical support on Ambit ALM/ADI
3. Log and manage customer issues via Salesforce, ensuring SLA-based resolutions
4. Collaborate with PS and development teams for issue resolution and solution design
Key Deliverables
1. Functional and technical documentation including SOW, VOS, and business workflows
2. Accurate client training and user support on ALM, ADI, and profitability products
3. Root cause analysis and resolution of customer issues with detailed follow-up
4. Support in product demonstrations, valuation model understanding, and ALCO reporting compliance
-
Customer Support Manager
2 weeks ago
Pune, Maharashtra, India Agrowin Consultants Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionAgrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing...
-
Mazars - Assistant - Pursuit Specialist
1 week ago
Pune, Maharashtra, India Manager Full timeAssistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...
-
Customer Support Manager
1 week ago
Pune, Maharashtra, India Jyoti Home Appliances Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOver the last 40+ years, Jyoti has built a significant presence across Pune with 8 brand showrooms. We're now at a stage where we're focusing on deepening this presence while expanding to other regions and channels, and we're now looking for a Customer Support Manager to manage the company Service Center in the Pune region.Roles and ResponsibilitiesOwn the...
-
Senior Customer Support Manager
6 days ago
Pune, Maharashtra, India beBeeDevelopment Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Customer Support Team Lead Position OverviewThis position is responsible for leading and managing a team of customer support agents, ensuring smooth daily operations, task assignments, and optimal performance. The ideal candidate will have a strong background in customer support management, with hands-on experience in leading teams, driving performance, and...
-
Customer Order Support Manager
2 weeks ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 14,00,000 - ₹ 16,00,000About this role:"> We are seeking a Customer Support Team Leader to oversee the operational performance of our customer support team and ensure excellence in service delivery. This role requires strong leadership skills, excellent communication abilities, and a customer-centric approach. ">Key Responsibilities:"> Order Management: Perform order management...
-
Senior Customer Support Manager
1 week ago
Pune, Maharashtra, India beBeeTeamLead Full time ₹ 1,32,78,400 - ₹ 1,68,47,520Job Title:Team LeadJob Description:As a seasoned Team Lead, you will oversee the daily operations of our customer support team.Ensure efficient ticket management, timely responses, and issue resolution while streamlining processes to improve overall productivity.Develop and track performance metrics, KPIs, and team goals, assessing individual and team...
-
Manager, Customer Support Engineering
1 week ago
Pune, Maharashtra, India Stealth Startup Full timeSenior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. 10–15 years in...
-
Customer Support
2 weeks ago
Pune, Maharashtra, India Centralogic Full time US$ 40,000 - US$ 80,000 per yearJob Title: Customer SupportLocation: Hinjewadi Phase 1, PuneCompany Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients.Job Summary:We are seeking a motivated and customer-focused Customer Support Executive to join our...
-
Admin Support
2 weeks ago
Pune, Maharashtra, India Rudrasiddhi Support Services (opc) Pvt. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage office operations: administrative support, coordination, travel arrangements* Maintain confidentiality: sensitive information handling* Provide exceptional customer service: front desk duties
-
Senior Manager, Customer Support Engineering
1 week ago
Pune, Maharashtra, India Stealth Startup Full timeSenior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. What We're...