Customer Support Associate- Escalations

### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...

Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

Role DescriptionThis is a full-time on-site role for an Escalation Associate (Trading). The responsibilities of this role include managing and addressing escalations related to trading activities, conducting detailed analysis, and proposing solutions for identified issues. The individual will also coordinate with internal and external stakeholders, provide...

Job Title: Customer Support Associate - International Voice ProcessLocation: Manyata Tech Park, BengaluruEmployment Type: Full-Time (Work from Office)Salary: Up to 6 LPAWorking Days: 5 Days a Week (2 Days Rotational Week Off)About the Role:We are seeking enthusiastic and customer-focused individuals to join our International Voice Process team. As a Customer...

Hi we are Openings for Customer Support Associate - Voice Process / Chat process.Key Responsibilities:Inbound calls based on callback requests raised by users.Understand customer concerns and provide appropriate resolutions over the call.Document the conversation outcomes accurately in the system/CRM.Follow standard calling scripts and maintain...

**Role: Customer Support Executive** Roles & Responsibilities - Responsible for taking calls with customers and understanding their queries and concerns. - Ensuring customer queries and concerns are resolved on time - Need to maintain less than 8% shrinkage on MTD (Month till date) - Need to be flexible in case of volume increases to support the...

**Job Title**: Customer Support Associate**: **Location**: Bangalore, India (On-site) **Company**: ContactPoint 360 **About ContactPoint 360**: At **ContactPoint 360**, we are committed to delivering exceptional customer experiences through innovation, empathy, and collaboration. Our Bangalore office fosters a **diversified and enriching work culture**,...

A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...

Call Us On Stephen / Job Title: Customer Support Associate International Voice (Technical)Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the...

Job Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken...