Customer Support Associate Escalation

7 days ago


Bengaluru Karnataka, India Payroll Expert Solutions Private Limited Full time

**Role: Customer Support Executive**

Roles & Responsibilities
- Responsible for taking calls with customers and understanding their queries and concerns.
- Ensuring customer queries and concerns are resolved on time
- Need to maintain less than 8% shrinkage on MTD (Month till date)
- Need to be flexible in case of volume increases to support the callings.

Exp: 1 yrs

Languages to be known : Hindi is Mandatory + telugu

Industry: Any industry. Pref should have customer support.

Education : Degree

Shift Timings: 9 AM to 6 PM

Working Days: 6 days in a week (Mon - Sat)

Pay: ₹878,229.32 - ₹2,650,260.08 per year

Schedule:

- Morning shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 15/12/2024
Expected Start Date: 13/12/2024



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