Customer Support Executive

1 week ago

Noida Uttar Pradesh, India Daikcell Full time

**Position**: Customer support executive

**Industry**: Manufacturing and Developing

**Location**: Sector 58, Noida

**Experience**: Fresher to 2 years of experience

**Employment Type**: Full-Time

**Probation Period**: 3 Months

**Timings**: 9:00 AM to 6:00 PM, 6 days working

**Key Responsibilities**:

- Provide detailed information about Daikcell’s product offerings including solar panels, stabilizers, batteries, and related components.
- Handle product-related complaints or concerns efficiently and escalate issues when necessary.
- Maintain accurate customer records and log all interactions in the CRM system.
- Follow up with customers to ensure satisfaction and resolution of their concerns.
- Coordinate with internal departments (technical, logistics, sales) to provide accurate support and timely updates to customers.
- Educate customers about product usage, maintenance, and warranty policies.

**Requirements**:

- **Fresher-2 years** of experience in a customer support or service role.
- Strong communication skills (verbal and written).
- Ability to explain technical products in a simple and clear manner.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Positive attitude, patience, and a problem-solving mindset.
- Experience in the **solar energy or electrical products** industry is a plus.

**What We Offer**:

- Competitive salary and performance incentives.
- Training and growth opportunities within the solar technology sector.
- A collaborative, supportive, and forward-thinking work culture.
- Exposure to cutting-edge renewable energy products and solutions.

**How to Apply**:
If you're enthusiastic about sales and eager to grow your career in the electronics industry, we want to hear from you Please send your resume and a brief cover letter highlighting your interest in this position to.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

Expected Start Date: 01/05/2025

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Support Executive

    2 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    4 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    6 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...

  • Customer Support Executive

    2 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we’d love to hear from you!Roles & ResponsibilitiesInteract with customers to understand service-related needs and...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...

  • Customer Support Executive

    7 days ago

    Noida, Uttar Pradesh, India Al- fahad Full time

    **Job Title**: Customer Support Executive **Location**: Noida **Salary**: Up to ₹25,000 per month **Experience**: Minimum 1 year in customer support **Qualification**: Bachelor's Degree **Skills**: Excellent Communication Skills (both verbal and written) **Key Responsibilities**: - Provide accurate product/service information and troubleshooting...