Customer Support Associate

7 days ago


Viman Nagar Pune Maharashtra, India Elastic Run Full time

Job Title: Customer Support Associate

Location: Pune

Salary:
DOMESTIC / INTERNATIONAL - 13K- 17K (negotiable).

Role Overview:
As a Customer Support Specialist, you will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

Key Responsibilities:
Maintain a high standard of service quality, adhering to Agoda’s customer service guidelines.

Communicate effectively with customers, ensuring a positive and helpful interaction.

Preferred Educational Qualifications:
Minimum HSC or equivalent; a Bachelor's degree is a plus.

Excellent communication skills in English, both verbal and written.

Shift Time & Week Off:
5 Days working 24*7 Rotational Shifts (Including Night Shifts).

2 Rotational Week Off.

Transport Facility: - Pick-up and Drop facility available.

What We Offer:
Competitive salary and Performance Incentives.

Opportunities for career growth and development.

A supportive and dynamic work environment.

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9244523024



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