Branch Operations Executive

1 week ago

Karaikkudi, India Tata AIA Life Full time

**A **Position Overview**

**Position Title
- Branch Operations Executive

**Department
- Operations

**Level/ Band
- 201 / 251 - Executive / Senior Executive**Role Summary**:Responsible for Issuance maximization, Operations support, Back-up operations, Drive new process initiatives.

**B **Organizational Relationships**:Efficiently coordinate between the various sub functions of the Operations Team to ensure that the efficiency of the process is the highest

**Reports To
- Branch Operations Incharge /Manager

**Supervises
- NA**C **Job Dimensions**

**Geographic Area Covered
- Branch office

**Stakeholders Internal
- Advisors, Agency Managers, Operations-HO, HR, Internal Auditors / Compliance Review team, All Sales Channels

**External
- TPA’s, Claimants, Claims Investigators, Customers, Channel Partners**D **Key Result Areas**

**Organization processes
**Key contribution
**Issuance**
**maximisation**
**.
- Ensure new business gets Data Entered at Zone as per SLA.- Ensure Auto - underwritable case gets issued as per SLA.- Monitor pending management, resolve collection in co-ordination with Sales.- Prepare and share MIS on pending and issuance with Sales, Channel, Zone and HO.- To maintain high issuance target.**Operations support.
- Co-ordinate with Scanning hub for timely scanning of branch new business.- Manage pending scanning and resolution between Sales, Scanning hub and HO U & I.- Ensure undelivered document management as per process.- Manage BREs, POS requests, reopening process, uncollected TRs as per process.- Manage freelook change and cancellation process.- Monitor branch for undelivered documents / refund cheques and monitor HNI cases and CRM related activities.- Answer non-routine queries which are not resolved by the front desk.- Review DCs under TPA tie-up for quality feedback.- BPQA Audit- Project test**Back-up operations
- To get acquainted with CSO, DOPS and Cashiering process so to manage back-up of these functions when reqd..- To work as back-up of BOI/BOM during absence.- To get acquainted on administration, facilities, IT and vendor management issues.**Drive new process initiatives
- Undertake process improvements like new business submission, Branch Ops processing, financial transactions, and faster**MIS & Reporting
- Coordinate with Branch and HO for MIS for new business.- Prepare and analyse various daily reports and forward to the Operations and channel partners- Undertake feedback and follow-up review for new business.**Ensure adherence to BOE SOP
- Ensure adherence to BOE SOP- Conduct training for BA and advisors to increase issuance and pending resolution.**Risk
- Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes

**E

**Skills Required**:
**Technical
**Behavioral
**Essential
**Desired
**Interpersonal skills
**- **

**Communication skills
**- **

**Creative thinking skills
**- **

**Supervising/Leadership skills
**- **

**Teamwork Skills
**- **

**Influencing skills
**- **

**Relationship Building skills
**- **

**Decision making skills
**-**

**F **Incumbent Characteristics
**Essential
**Desired
**Qualification
- Graduate

**Experience
- 2-3 years

  • Branch Manager

    1 week ago

    Dindigul, Karaikkudi, Madurai, India Sree Jayanathan Chits Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesSree Jayanathan Chits Pvt Ltd is looking for an experienced and result-driven Branch Manager to lead our marketing initiatives across Tamil Nadu. The ideal candidate will have at least 3 years of experience in marketing, business development, or financial services, preferably in chit funds, banking, insurance, loans, or finance...

  • Sales Executive

    2 weeks ago

    Karaikkudi, India James & co, a unit of Darling Digital World Pvt Ltd Full time

    Team Leader is responsible to report to BM. - Should have strong exposure towards customer handling, Sale closing and also experienced in Team handling of minimum 5 to maximum 15 members. - Responsible to train new staff members. - Responsible to run branch smoothly and also to maintain the branch’s budget - Responsible to open and close store on time...

  • Chief Operating Officer

    4 days ago

    Karaikkudi, India Overseas Cyber Technical Services (OCTS) Full time

    **SALARY BASED ON EXPERIENCE**: **(1 VACANCY)**: **JOB SUMMARY**: **RESPONSIBILITIES**: - Analyze internal operations and identify areas of process enhancement. - Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives. Spearhead the development, communication and implementation of effective growth...

  • Bde Overseas Education

    2 days ago

    Karaikkudi, India Mayonsoft Private Limited Full time

    **Position: Business Development Executive Overseas Education** This is an urgent requirement for a popular international Educational Consultancy firm in Madurai with branches in Kovilpatti, Kaaraikudi, Thoothukudi, UK and Canada. **Experience**:* **1yr / Fresher’s possessing the required skills * **Joining timeframe**:* **ASAP* **Working Time **:*...

  • Accounts Executive

    4 days ago

    Karaikkudi, India Lakshmi Ceraamics Full time

    **Location**: Karaikkudi **Experience**: 5 yrs above **Contact**: 9655558205 **Eligibility / Qualification**: - Should have experience in working on Tally ERP 9. - Should have Good exposure in GST and TDS filing. - Ensure that the required journal entries are prepared on a timely basis. - Ensure that transactions for the day are posted and reconciled...

  • Immediate Hiring for Marketing Executive

    1 week ago

    Karaikkudi, India Winzone Softech Full time

    **Job description** **Job description** **Job Description **:Should create awareness of and develop the brand you're marketing Should communicate with target audiences and build and develop customer relationships. Conducting market research to identify selling possibilities and evaluate customer needs. Should be able to sell the company's services to...

  • Immediate Joining Fresher for Marketing Executive

    2 days ago

    Karaikkudi, India Winzone Softech Full time

    **Job description** **Job Description **:Should create awareness of and develop the brand you're marketing Should communicate with target audiences and build and develop customer relationships. Conducting market research to identify selling possibilities and evaluate customer needs. Should be able to sell the company's services to individuals. happens...

  • Genral Store Executive

    4 weeks ago

    Karaikkudi, TN, IN K.M.C Hospital Full time

    F To prepare materials budget in coordination with user department and purchase F To handle and manage various activities of CRS and all F To coordinate activities of CRS and all stores with that of user departments and purchase section F To scrutinize verify with respective to stock on hand etc and approve online purchase request PR the same...

  • ▷ [Urgent] General Manager - Sales

    4 weeks ago

    Karaikkudi, TN, IN AMPL Mahindra Karaikudi Full time

    Sales Strategy Business Development Develop and implement effective sales strategies to achieve dealership sales targets retail fleet and corporate Identify new business opportunities market trends and competitor activities to drive growth Expand dealership reach through innovative marketing and sales initiatives Team Leadership Management ...

  • ▷ [3 Days Left] Customer Care Officer (cco)

    2 weeks ago

    Karaikkudi, TN, IN K.M.C Hospital Full time

    Key Responsibilities1 Patient Care Coordination Oversee daily operations of home healthcare services ensuring timely and quality care delivery Collaborate with medical professionals to develop and implement patient care plans Address patient inquiries and concerns ensuring high satisfaction levels Business Development Sales Identify and pursue new...