Client Relationship Executive

5 days ago


Gurugram Haryana, India Al- fahad Full time

**Job Description: Client Relationship Specialist**
**Location**: Gurugram
**Salary**: Up to ₹22,000 per month

**Position Overview**:
**Key Responsibilities**:

- Develop and maintain strong relationships with clients, ensuring their needs are met.
- Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback.
- Provide timely and accurate information regarding products, services, and solutions.
- Resolve client issues or escalations in a professional and efficient manner.
- Collaborate with internal teams to ensure seamless delivery of services and solutions to clients.
- Monitor and analyze client feedback to improve service quality and client satisfaction.
- Assist with onboarding new clients and providing ongoing support.
- Regularly communicate with clients to assess satisfaction and identify opportunities for improvement.
- Assist in preparing reports and presentations for clients.
- Manage client documentation and keep records up-to-date.
- Meet or exceed client retention and satisfaction targets.

**Requirements**:

- Minimum 1 year of experience in Client Relationship Management, Customer Support, or a related field.
- Excellent verbal and written communication skills in English.
- Strong problem-solving and interpersonal skills.
- Ability to manage multiple clients and prioritize tasks effectively.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- A customer-centric attitude with a focus on building lasting relationships.
- Ability to work both independently and as part of a team.
- Bachelor's degree in any field is preferred but not mandatory.

**Benefits**:

- Competitive salary (up to ₹22,000 per month).
- Opportunities for growth and career advancement.
- A dynamic and supportive work environment.

If you are passionate about client service, have a strong background in relationship management, and thrive in a fast-paced environment, we'd love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person



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