Client Relationship Executive

3 days ago

Gurugram Haryana, India Onnsynex Ventures Private Liminted Full time

**Skills Required**:

- Proven experience in customer relationships, client handling, problem solving and coordination, preferably in the logistics, shipping, or freight forwarding industry.
- Excellent verbal and written communication skills especially in English
- Excellent interpersonal skills.
- Strong problem-solving abilities and the ability to work well under pressure.
- Familiar with Microsoft office, Google drive and Google
- sheets.
- Ability to multitask, prioritize, and manage time effectively.
- A customer-centric mindset with a passion for maintaining client relationships and delivering exceptional service.
- Strong follow-up skills
- Self motivated, agile and proactive and results oriented

**KRAs**
- Virtually ensuring smooth inbounds and outbounds with coordination with internal teams
- Resolve customer complaints and grievances immediately
- Communication with domestic & international clients to receive and process orders
- Oversee the accounts of assigned clients, ensuring their logistics needs are met efficiently.
- Collaborate with the sales team to negotiate and renew contracts with clients.
- Cross-selling and upselling of other products and services
- Maintaining financial health and receivables of customer accounts and ensuring timely payments
- Work closely with other departments such as sales, operations, warehousing, customs clearance, and finance to coordinate efforts and ensure seamless service delivery to clients.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Application Question(s):

- Do you have any experience in imports?
- Do you have any experience in exports?
- Have you handled international clients?
- Do you have any experience in Customs?

**Experience**:

- Customer relationship management: 3 years (required)
- Logistics: 3 years (required)

**Language**:

- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India Vardhman Hoses Pvt. Ltd. Full time

    Client Relationship Executive (CRE)** **About the role**: - Making sure all the leads/Query of the clients after placing order are met. - Ensuring your existing clients are satisfied through after - sales service. - Always ask them for true feedback. - Understanding client queries and solve them in any manner. - Resolve the queries and question of all the...

  • Client Relationship Executive

    2 days ago

    Gurugram, Haryana, India Heine Corporation Full time

    **Job Title**: Customer Relationship Executive (India) **Location**: Gurgaon **Job Type**: Full-Time **About Us**: Bonhoeffer Machines is a leading provider of agricultural machinery, expanding its presence in India. With a new Power Tillers Division and a global vision, we aim to strengthen our customer engagement and service excellence in the Indian...

  • Client Relationship Executive

    21 hours ago

    Gurugram, Haryana, India Ranvik exports Full time

    Job Title: Client Relationship Manager (CRM) Salary Range: 30k-40k per/Month Experience: 2-3 Years **Job Description**: We are looking for a Client Relationship Manager (CRM) to ensure our clients client relationships by overseeing order fulfilment, addressing client queries, and ensuring after-sales satisfaction. The role requires a proactive approach...

  • Client Relationship Executive

    6 days ago

    Gurugram, Haryana, India Green Publication Services Pvt Ltd Full time

    **Profile summary**: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them. **Responsibilities-** **Client...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    Looking for a Client Relationship Manager from MBA/ Masters Background Key Roles and Responsibilities - Procuring existing clients through direct contact and word-of-mouth. - Negotiating with clients to secure the most attractive prices. - Conducting quality assurance on all produced documents including research articles, review articles, books, etc. -...

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India EPUB SOLUTIONS PRIVATE LIMITED Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India BUILDMYINFRA PVT LTD Full time

    **Job Title: Client Relationship Manager** **Key Responsibilities**: - Design, develop, and maintain MIS systems - Build and maintain advanced Excel reports and dashboards. - Maintain confidentiality and accuracy in data handling - Share regular reports with internal teams and management. - Coordinate with clients for updates, meetings, and follow-ups. -...

  • Client Relationship Executive

    21 hours ago

    Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. Key Roles and Responsibilities - Procuring...

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India Script Space Full time

    ob description: **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India Option Designs - Advertising Agency Full time

    **About the Role**: We are seeking a proactive and results-driven **Client Growth Specialist** to join our growing team. This role is ideal for someone with **1-2 years of experience** in marketing. You will work closely with both clients and internal teams to plan, execute, and analyze marketing strategies that fuel brand visibility, engagement, and...