Client Relationship Executive

2 days ago


Gurugram Haryana, India HighSpzes Private Limited Full time

**Job Description - Client Service Executive** **Company**: Highspazes Private Limited **Industry**: Retail **Location**: Sector 74, Gurgaon **Minimum Experience Required**: 02 Years

Job Summary:
Key Responsibilities:

- Serve as the primary point of contact for clients, ensuring exceptional service and satisfaction.
- Handle customer inquiries, complaints, and service requests in a professional manner.
- Coordinate with internal departments to ensure smooth service delivery.
- Maintain strong relationships with existing clients and identify opportunities for upselling or cross-selling.
- Keep accurate records of client interactions, feedback, and resolutions.
- Assist in planning and executing service improvement strategies.
- Monitor and report customer service metrics to management.

Required Skills & Qualifications:

- Proven experience in **retail industry client servicing**.
- Strong **coordination and organizational** skills.
- Excellent verbal and written **communication skills**.
- Ability to handle multiple tasks efficiently.
- Problem-solving attitude with a customer-first approach.
- Proficiency in MS Office and CRM tools is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 01/03/2025



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