
Collection Agent
3 days ago
We are looking for a hands-on, proactive Mediator who is enthusiastic about making a difference in an ever-growing organization. This role will report to the Operation Manager
Primary Objective:
Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.
- Contribute to the achievement of the team target set by respective clients.
- To achieve 100% non-complaint to be in line with organization goal.
- To ensure daily follow up of PTP and escalation of all assigned cases.
- To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
- Liaise with the Operations Support staff on urgent portfolio matters.
- Maintains close relationship with other officers of the Portfolio to enhance collection.
Requirements:
- At least Diploma / Graduate from relevant field
- Financial industry background is must.
- Able to type and converse in English, Hindi and Telegu fluently while the usage Tamil will be an added advantage.
- Able to speak persuasively and listen critically.
- Negotiation skills will be an extra requirement.
- Ability to inspire and motivate other.
- Proficient in Microsoft office
- DRA certification is required.
Pay: ₹10,107.73 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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