Hiring | Hyderabad | Billing

11 hours ago

Hyderabad, Telangana, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

HCLTech is Hiring for Billing Agent | Back Office Credit & Collections Agent

Job Location - Hyderabad

US Shifts only

Walk-in Interview Details:

Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081

Timings: 11:00 AM - 3:00 PM

Contact Person: Shivangi Sharma, Aman Chhabra & Somina Adlakha

Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo

Essential Duties and Responsibilities (Billing Agent Role)

  • Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework
  • Validate the accuracy for standard and complex products in daily bill audit process, focusing on attention to detail and quality
  • Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors
  • Create, review, edit, and validate billing documents for accuracy and completeness
  • Ensure invoicing is done timely and accurately

Essential Duties and Responsibilities (Back Office Credit & Collections Agent)

  • Provide audit and documentation support
  • Conduct Credit Risk Assessment & Controls, counterparty evaluation
  • Advise of necessary actions and strategies for debt repayment.
  • Responsible for Exception Management, Collateral Management and Control Implementation
  • Provides portfolio analysis
  • Perform credit risk, security deposit and credit monitoring

Desired Skills & Qualifications:

  • Excellent written and verbal communication skills.
  • Strong attention to detail with the ability to multitask and adapt to changing priorities.
  • Comfortable working in 24x7 US shifts.
  • Must be a Graduate/Postgraduate.
  • 1 to 4 years of experience working, directly with customers in a problem solving, issues resolution or similar role required
  • Experience with SAP/CRM in development or execution is preferred

Note: Graduation Result awaited or Regular MBA Pursuing candidates will not be considered.

Note: Please do not carry any laptop, pen drive, or external storage devices.

Interested candidates can walk-in directly.

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