Collection Agent

9 hours ago

Madhapur Hyderabad Telangana, India collectius Full time

Contribute to achieving team targets set.
Ensure daily follow-up and escalate all assigned cases to achieve the targets set.
Track assigned accounts to establish contact with customers and negotiate payment deadlines and payment plans.
Responsible for the administration and compliance of the credit recovery process.
Participate in continuous process improvement initiatives.
Liaise with Operations Support staff on urgent portfolio matters.
Maintain a close relationship with other executives in the portfolio to enhance collection efforts.
Generate activity reports and provide regular updates to the Team Leader.

**Requirements**:
- Fluent in English, proficiency in another language Tamil, Telugu and Hindi mandatory.
Proficient in Microsoft Office.
Strong communication, negotiation, and customer handling skills.
Familiarity with collection strategies and creative negotiation approaches.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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