Recovery Agent

24 hours ago

Madhapur Hyderabad Telangana, India Bijliride Full time

Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses.

**Job Requirement**

We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets

**Roles and Responsibilities**:
1. Customer Outreach and Payment Collection: - Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts.
- Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.

2. Route Planning and Execution:

- Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes.
- Visit customers' locations to discuss overdue payments or recover assets as required.

3. Standard Operating Procedures (S.O.P.) Compliance:
- Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively.
- Ensure all actions taken are documented and reported in line with company policies.

4. On-Site Recovery Operations:

- Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines.
- Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- Recovery: 1 year (preferred)

Work Location: In person

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