Recovery Agent

1 week ago

Madhapur Hyderabad Telangana, India HYBIZ.TV Full time

Hybiz TV is looking for a committed and proactive **Recovery Agent / Collection Executive** to join our operations team. This role is vital in managing outstanding client payments and ensuring effective recovery of dues while maintaining professionalism and integrity.

**Key Responsibilities**:
**1. Client Communication & Payment Recovery**
- Proactively contact clients with pending payments from the recovery list.
- Discuss and negotiate repayment terms while maintaining a courteous and firm approach.
- Follow up regularly via phone calls, messages, and visits to ensure timely collections.

**2. Field Visits & Route Planning**
- Plan daily routes in coordination with the operations manager for effective field recovery.
- Visit clients at their premises to follow up on overdue payments or handle asset recovery if required.

**3. Adherence to SOPs**
- Follow all recovery processes following the company’s Standard Operating Procedures (SOPs).
- Ensure all recovery activities are accurately documented and reported.

**4. On-Site Recovery & Negotiations**
- Independently conduct field recovery operations professionally and lawfully.
- Negotiate settlements or collect dues while preserving client relationships and upholding the company’s image.

**Requirements**:

- Previous experience in collections, recovery, or field operations preferred.
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage pressure, resolve conflicts, and handle challenging conversations.
- Willingness to travel locally for field visits.
- Basic knowledge of recovery laws and ethics is a plus.
- High level of professionalism and integrity.

Pay: ₹9,493.71 - ₹27,632.39 per month

Work Location: In person

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