Quality Auditor

24 hours ago


Gurugram Haryana, India Mercury Solutions Limited Full time

**Key Responsibilities**:

- Conduct virtual audits of retail stores using remote monitoring tools (e.g., video conferencing, CCTV footage, digital checklists, photo reviews).
- Assess compliance with standard operating procedures (SOPs), merchandising guidelines, hygiene standards, and customer service protocols.
- Evaluate store performance against established benchmarks and KPIs.
- Document audit findings with high accuracy, clarity, and photographic/video evidence where applicable.
- Submit detailed audit reports and scorecards in a timely manner.
- Identify potential risks and areas for improvement, and escalate critical issues when necessary.
- Collaborate with store managers and internal stakeholders to explain findings and suggest corrective actions.
- Maintain records of audit activities and support data tracking for ongoing quality assurance.
- Participate in the development and refinement of audit checklists and procedures.
- Stay updated on policy changes, retail trends, and compliance requirements.

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Work Location: In person


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