Quality Auditor

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...

**Position : Quality Analyst in TAMIL** **Experience : MINIMUM 3+ years as QA in ANY BPO/CALL CENTER )** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the...

**Job description: Mystery Auditor** Locations targeted: Gurgaon, Sitapur, Jabalpur, and Trivandrum. **Responsibilities**: Visit salons incognito to evaluate the customer experience. Assess the cleanliness, ambiance, and compliance with company standards with supporting evidence. (the format will be provided). Interact with salon staff and observe their...

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_**PREFERRED FEMALE CANDIDATES**_ **Skills Required**: - Should be soft spoken with excellent follow skills - Good verbal and written communication skills, with the ability to articulate findings clearly and concisely. - Proficiency in MS Office suite (Word, Excel, PowerPoint), and Google sheets. - Excellent organizational and time management skills with...

_**PREFERRED FEMALE CANDIDATES**_ **Skills Required**: - Should be soft spoken with excellent follow skills - Good verbal and written communication skills, with the ability to articulate findings clearly and concisely. - Proficiency in MS Office suite (Word, Excel, PowerPoint), and Google sheets. - Excellent organizational and time management skills with...

**1.**_**DVR Auditor**_ **Position Summary**: The DVR Auditor will be responsible for conducting detailed reviews of both pre-recorded and live video footage from test centers, including test sessions and interactions. This role is critical in ensuring compliance with operational standards, identifying anomalies, and supporting continuous improvement in...

**Skills Required**: - Should be soft spoken with excellent follow skills - Good verbal and written communication skills, with the ability to articulate findings clearly and concisely. - Proficiency in MS Office suite (Word, Excel, PowerPoint), and Google sheets. - Excellent organizational and time management skills with the ability to prioritize tasks...

**Job Description**: The Role - Participates in design of call - Performs call monitoring according to monitoring formats & quality standards andprovides trend data to the management team. - Uses a quality monitoring data management system to compile and track performance at team and individual level. - Participates in customer listening programs to identify...