
Customer Care Executive
21 hours ago
**Job description**
iCarry is a rapidly growing online courier booking platform. We operate all over India and onboard new clients on our platform every day
The job involves:
- Outbound calling to leads and clients - to help with on-boarding, explain services and get them to start booking shipments
- Respond to & Resolve support tickets as per SLA
- Co-ordinate with Courier Partners to resolve our client complaints
- Other ad-hoc work tasks / duties as required (as per guidance from your supervisor)
Prior experience in a BPO company or ecommerce process is mandatory.
Prior experience in customer support at a logistics company is a huge plus.
Work location - Work from your home. You should have access to a good broadband connection, a recent laptop with webcam and a mobile phone.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Work from home
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: Remote
**Speak with the employer**
+91 9632224522
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