
Virtual Medical Assistant
6 hours ago
**Job Description (JD)**
**Position**: Virtual Medical Assistant (VMA) - US Healthcare Support **Location**: Remote (WFH) - India (Ahmedabad preferred) **Work Hours**: 5:30 PM - 3:00 AM IST (aligning with US time zones) **Company**: [Your Company Name] - A fast-growing HealthTech company supporting US doctors, clinics, and healthcare organizations
**About the Role**
**Key Responsibilities**
- Manage **patient scheduling, reminders, and follow-ups**:
- Handle **electronic health record (EHR/EMR) updates** accurately
- Support doctors with **documentation, charting, and medical notes**:
- Assist in **medical billing, coding basics, and insurance coordination** (if trained)
- Coordinate with pharmacies, labs, and diagnostic centers for orders/results
- Provide **daily reports/updates** to doctors or US teams
- Maintain confidentiality and follow **HIPAA compliance guidelines**
**Key Requirements**:
- Graduate (Life Sciences, Nursing, Pharma background preferred but not mandatory)
- Prior experience as a **Medical Virtual Assistant / Healthcare BPO / Medical Transcriptionist** is a strong plus
- Excellent English communication (written + spoken)
- Familiarity with **EHR/EMR systems (Athenahealth, Kareo, eClinicalWorks, etc.)** is an advantage
- Strong multitasking, attention to detail, and client-facing confidence
- Ability to work **US night shift hours**:
- Must have **reliable internet and quiet work environment**
**What We Offer**
- Fully remote role (Work-from-home)
- Opportunity to work with **US doctors and healthcare startups**:
- Training on EHR/EMR tools and compliance (HIPAA basics)
- Career growth into **Team Lead / Operations Manager** roles in healthcare support
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
**Benefits**:
- Work from home
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