Service Desk Agent

Job Opening: Service Desk AgentLocation:Bangalore | Experience:0–2 YearsCompany:Mphasis"We are seeking candidates who can join immediately. Applicants must hold a graduate degree in any discipline."Kindly share your resumes via email only. Job SummaryAre you a strong communicator with a knack for IT support? Mphasis is hiring aService Desk Agentto be the...

6 month fixed term contract working UK office hoursAs Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary levels of...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**Position Summary** The individual in this role will be a leader and critical thinker to join our Managed Services team. In this role, you will be reviewing, assigning, and responding to tickets created by customers in our existing JIRA system. You will also be responsible for managing the JIRA environment, recommending workflow enhancements, and executing...

Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries The Group believes it is the world leader in food environment pharmaceutical and cosmetics products testing and in agroscience CRO services It is also one of the global...

**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

About DiversifiedDiversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and...

Answer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware - India - Bangalore - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Health insurance- International environment- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your...

Need to work with Extended shift 1, 2, 3 on rotational basis.This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focusYou must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levelsThe roles and the responsibilities of this position are...