
Customer Relationship Executive
2 hours ago
Responsible for bringing and retaining the after-sales business with dealership.
- Responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand.
- Responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking.
- Capture customers feedback and co-ordinate with workshop for resolution of customer complaints.
- Ensure the customer satisfaction for future retention and business provide the customer with primary information and solutions on product and services to meet his needs and desires.
- Being the first point of contact for the customer, responsible to provide primary information about services to meet their needs.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- automobile: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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