Customer Relationship Executive

1 day ago


Chandigarh, India Joshi Automobiles Pvt Ltd Mercedes-Benz Full time

Responsible for bringing and retaining the after-sales business with dealership.
- Responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand.
- Responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking.
- Capture customers feedback and co-ordinate with workshop for resolution of customer complaints.
- Ensure the customer satisfaction for future retention and business provide the customer with primary information and solutions on product and services to meet his needs and desires.
- Being the first point of contact for the customer, responsible to provide primary information about services to meet their needs.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- automobile: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



  • Chandigarh, Chandigarh, India Profession Hike Full time

    Customer support executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the ability to offer an enhanced...


  • Chandigarh, Chandigarh, India Joshi Automobiles Mercedes Full time

    We are looking for an experienced customer relationship Executive for service department to be responsible for engaging with key customers by building and preserving trusting relationships. **Roles & Responsibility**: **After Sales (service)** - To be responsible for making outbound calls on a daily basis using data provided. - To work closely with the...


  • Chandigarh, India Profession Hike Full time

    Customer support executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the ability to offer an enhanced...


  • Chandigarh, India ALFA Hr Consultancy Full time

    Building and maintaining strong relationships with prospective and existing clients by constantly being in touch with them - Researching and pursuing new business opportunities. - Identifying clients' needs and requirements and proposing suitable solutions. - Retaining clients and identifying business opportunities - Sourcing of New Customers to increase...


  • Chandigarh, India Joshi Automobiles Pvt Ltd Mercedes-Benz Full time

    Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area. - List the details of all the prospects who intent to buy Mercedes-Benz products or services. - Fix appointments with prospects for sales consultants to make personal visits and or deliver test drives. - Prepare daily, weekly and monthly report of...


  • Chandigarh, Chandigarh, India Cinder Fox Events Pvt. Ltd. Full time

    The Client Relationship Manager (CRM) will be responsible for fostering and maintaining strong relationships with clients in the event management industry. This role involves working closely with clients to understand their event needs, providing exceptional customer service, and ensuring the successful planning and execution of events. The CRM will act as...


  • Chandigarh, India Joshi Automobiles Pvt Ltd Hyundai Full time

    Answering phones, responding to customer questions and assisting with customer issues. - Handling customer concerns and complaints. Provide feedback to sales department on customer complaints or any other issues that may affect Customer satisfaction - Informing customers of upcoming promotions or deals. - Fixing appointments based on the availability of...


  • Chandigarh, India Joshi Automobiles Pvt Ltd Mercedes-Benz Full time

    Responsible for bringing and retaining the after-sales business with dealership. - Responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. - Responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service...


  • Chandigarh, Chandigarh, India Gourmet House Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Chandigarh-Sector 7-C **About Us**: We are a customer-focused company that is passionate about delivering exceptional service and creating lasting relationships. We’re looking for a friendly, dedicated, and professional individual to join our team as a Customer Care Executive. If you love helping...


  • Kapurthala, Jalandhar, Chandigarh, India beBeeGrowth Full time US$ 60,000 - US$ 1,20,000

    Job Title:Relationship Manager for Growth and Customer DevelopmentAre you a skilled banking professional seeking to drive growth, develop customer relationships, and achieve sales targets?We are looking for an experienced Relationship Manager to join our team, focusing on managing banking and investment relationships, driving overall growth of liabilities...