Ticketing Executive
2 weeks ago
**Location**: Ahmedabad
**Department**: Operations
**Industry**: Travel & Tourism
**Employment Type**: Full Time, Permanent
**Key Responsibilities**:
- Handle flight reservations, fare quotations, and ticket issuance using GDS (Amadeus, Galileo, or Sabre).
- Manage schedule changes, reissuance, refunds, and other ticketing-related operations.
- Ensure high levels of customer satisfaction by providing accurate and timely support.
- Maintain up-to-date knowledge of airline policies, fare rules, and travel industry regulations.
- Coordinate effectively with internal teams and external partners to ensure seamless travel arrangements.
- Provide after-sales support for booking modifications and related queries.
**Requirements**:
- Bachelor’s degree (minimum qualification required).
- Proven experience in the travel industry with proficiency in any GDS (Amadeus, Galileo, or Sabre).
- Strong command over English (both oral and written).
- Customer-oriented approach with excellent problem-solving skills.
- Proficiency in manual commands on GDS.
- Familiarity with fare calculations, ticket issuance, and reissuance processes.
- Graduates with relevant travel experience are encouraged to apply.
- Must have hands-on experience in the travel industry with GDS knowledge.
- Comfortable handling all aspects of ticketing and related operations.
- Able to work independently and manage multiple tasks efficiently.
Pay: ₹9,767.31 - ₹34,000.78 per month
Work Location: In person
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