Ticketing Executive

6 days ago

Ahmedabad Gujarat, India PreciseBIM Full time

**Position Overview**

**Key Responsibilities**
- Manage domestic and international flight bookings through **Amadeus GDS**.
- Issue, reissue, cancel, and refund airline tickets accurately.
- Provide customers with best fare options, flight schedules, and travel solutions.
- Communicate effectively in **Punjabi, Hindi, and English** to handle diverse customers.
- Assist clients with travel-related queries, baggage policies, and airline rules.
- Maintain accurate records of reservations and transactions.
- Coordinate with airlines for special requests, PNR issues, or schedule changes.
- Ensure compliance with airline and company policies.
- Prepare daily and weekly reports on ticketing activities.

**Skills & Qualifications**
- Graduate / Diploma in **Travel & Tourism** or related field.
- **Minimum 1-2 years** of experience as an Air Ticketing Executive (preferred).
- Proficiency in **Amadeus software** (mandatory).
- Strong communication skills in **Punjabi, Hindi, and English**(mandatory)
- Excellent knowledge of fare calculation, ticket issuance, refunds, and exchanges.
- Customer service orientation with problem-solving ability.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in data entry.

**Work Environment**
- **On-site role** (office-based).

Pay: ₹10,268.90 - ₹37,000.00 per month

Work Location: In person

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