Ticket Agent

2 days ago


Ahmedabad, Gujarat, India Ticket sphere Full time

We are looking for a Ticketing Executive in Ahmedabad to join our team at an outsourcing firm for Canada. The Ticketing Executive will handle domestic and international flight bookings, ticketing, cancellations, reissuance, and reservations. The ideal candidate should have strong knowledge of airline ticketing, GDS systems, travel portals, and customer handling.

Key Responsibilities of Ticketing Executive:

  • Manage domestic and international flight ticket bookings.
  • Handle ticket issuance, reissuance, cancellations, and refunds.
  • Work on GDS systems (Amadeus, Galileo) and travel booking portals.
  • Coordinate with airlines, hotels, and clients for smooth travel arrangements.
  • Assist in holiday package bookings, hotel reservations, and visa documentation when required.
  • Provide accurate fare quotations, travel routes, and ticketing options to customers.
  • Handle B2C and B2B ticketing queries efficiently.
  • Ensure error-free reservations and excellent customer service.

Skills & Qualifications for Ticketing Executive:

  • Prior experience as a Ticketing Executive / Airline Ticketing Officer / Travel Ticketing Agent.
  • Must know Hindi, Punjabi and English.
  • Good knowledge of domestic & international airlines, fare rules, and travel policies.
  • Proficiency in GDS systems – Amadeus
  • Strong communication skills and attention to detail.

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