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CRM Executive

2 weeks ago

Kim Surat Gujarat, India Complete job Full time

Key Responsibilities:

- Client Relationship Building: Regularly connect with existing customers to ensure

they are satisfied with products/services and to keep them informed about new

offerings.
- Site Visits & Customer Meetings: Personally visit top customers to maintain face-to
- face relationships, understand challenges they’re facing, and discuss upcoming needs

or projects.
- Referral Generation: Systematically ask for referrals from satisfied customers and

track these referrals through the CRM system to close new deals.
- Complaint Resolution: Act as the single point of contact for existing clients in case of

any service issues, coordinate with internal teams to resolve problems quickly, and

ensure a positive experience.
- CRM Management: Enter all customer data, interactions, and next steps into the

CRM; use this database to track communications, orders, referrals, and satisfaction

metrics.

Qualifications & Skills:

- Bachelor’s/ Masters in Business, Marketing, or relevant field.
- Good interpersonal skills and a customer-centric mind-set.
- Ability to travel locally for client meetings.

Experience: 2-4 Years

Timing:9-6 PM

Working Days:6

Location: Kim Surat

Contact: Saumya/7984150962

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person