CRM Executive

6 days ago

Bhestan Surat Gujarat, India Acme Creation Private Limited Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Job Opening: CRM Executive – Customer Support & Service

Company: Acme Creation Pvt. Ltd.

Location: Bhestan, Surat

Job Type: Full-Time | Permanent

Working Hours: 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM

Salary: ₹18,000 – ₹25,000 (Based on experience & communication skills)

About the Role

We are looking for a dynamic, energetic, and customer-focused professional to join our team as a CRM Executive at Acme Creation Pvt. Ltd. The ideal candidate will have excellent communication skills, a polite and professional voice, and the ability to handle customer queries efficiently.

Key Responsibilities

  • Handle customer support calls and messages
  • Maintain and update customer data
  • Conduct telecalling to potential customers
  • Follow up on payments with customers
  • Explain product/service details and provide solutions to customers
  • Coordinate with internal departments for customer follow-ups
  • Ensure polite, respectful, and helpful communication in Hindi and English at all times

Requirements

  • Experience: 2–3 years (preferred)
  • Languages: English (must)
  • Skills Required:
  • Pleasant & clear voice
  • Basic computer knowledge
  • Confident and clear communication
  • Good learning attitude
  • Energetic and customer-focused mindset
  • Personality: Extroverted, energetic, quick learner, good listener
  • Preference: Female candidates are encouraged to apply

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Work Location: In person

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