CRM executive

7 days ago

Surat, Gujarat, India Swaron International Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

We are hiring a CRM professional to manage and enhance our customer relationship system. The role involves ensuring accurate data management, improving customer engagement, and supporting sales & marketing teams with CRM insights.

Key Responsibilities:

  • Manage & maintain CRM database, ensuring accuracy of customer information.
  • Generate reports & dashboards for sales, marketing, and management teams.
  • Coordinate with cross-functional teams for campaigns, follow-ups, and customer communication.
  • Improve customer engagement and retention strategies.
  • Provide CRM training & support to team members.
  • Monitor and analyze customer data for insights and business growth.

Key Skills Required:

  • CRM Tools: Salesforce / Zoho / HubSpot / MS Dynamics (any one preferred)
  • MS Excel: Pivot Tables, VLOOKUP, Data Analysis
  • Strong communication & coordination skills
  • Problem-solving & analytical mindset

Job Types: Full-time, Permanent

Pay: ₹11, ₹20,000.00 per month

Work Location: In person

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