We Are Hiring CRM Executive In Surat

15 hours ago

Surat, Gujarat, India Mspire Ventures Full time ₹ 2,16,000 - ₹ 3,60,000 per year


Job Description:

We Are Hiring CRM Executive In Surat.

Job Title: CRM Executive Location
District: Surat
Experience Required: 2–4 years
Salary Range: ₹18,000 – ₹30,000/month + performance bonus

Key Responsibilities:

  • Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on new products or services.

  • Site Visits & Customer Meetings: Conduct in-person visits to key clients to strengthen relationships, understand their challenges, and explore future requirements.

  • Referral Generation: Proactively seek referrals from happy customers and manage the referral pipeline using the CRM system.

  • Complaint Resolution: Serve as the main point of contact for client issues, coordinating internally to resolve complaints efficiently and maintain a positive customer experience.

  • CRM Management: Accurately log all customer interactions, orders, referrals, and follow-ups in the CRM system to track engagement and satisfaction.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field preferred

  • Excellent communication and interpersonal skills

  • Experience with CRM software and customer service

  • Strong problem-solving and organizational abilities

  • Willingness to travel for site visits and customer meetings


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