Customer Relation Executive
5 days ago
Experience : Fresher
Educational Qualification: Any Degree - Male or Female
- Handle inbound and outbound calls related to SCV sales and service follow-ups.
- Maintain and update customer data in CRM and Tata Motors’ systems.
- Coordinate with sales executives, service advisors, and dealership teams for customer requests and complaints.
- Follow up on pending vehicle deliveries, service reminders, and complaint resolutions.
- Prepare daily/weekly/monthly MIS reports for management and Tata Motors.
- Ensure customer satisfaction by proactively addressing concerns.
- Support sales campaigns, telecalling, and lead management activities.
- Track and report customer feedback for continuous improvement.
Contact : 9047396111 / 9047816111
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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