Executive - Customer Relations

3 hours ago

T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

**Job Summary**: MrMed is looking for "Executive - Customer Relations" to assist its customers for order support over telephone/ chat channels. As a Executive - Customer Relations, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry. **Key Responsibilities**: - Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms. - Build and maintain strong relationships with customers. - Provide product information and guidance to customers, ensuring they understand benefits and usage. - Stay updated on product offerings, industry trends, and competitor activities. - Identify and target potential customers to drive sales growth. - Educate customers about new products and promotions. - Assist customers with the order process, ensuring accuracy and efficiency. - Escalate issues to team leads and persistent issues directly to senior management. - Provide follow-up support to ensure customer loyalty and repeat business. - Coordinate with logistics to ensure timely delivery of products. - Address customer inquiries and resolve issues promptly to enhance customer satisfaction. - Ensure a thorough understanding of their needs and effective resolution of their concerns. - Demonstrate a temperament for handling customers with care and in a clear and convincing manner. **Qualifications** - 0 to 2 years of experience in voice/ semi voice process in a non-tech role - Bachelor's degree in business, pharmacy, or related field (preferred). - Proficient in CRM software and Microsoft Office Suite. - Previous experience in sales, preferably in the pharmaceutical or healthcare sector. - Ability to persuade effectively and demonstrate empathy towards customers - Fluency in Hindi is must - Excellent communication and interpersonal skills. - Strong organizational and time management abilities. **Job Location**:Chennai **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Evening shift - Morning shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) **Language**: - Hindi Fluently (required) - English Fluently (required) **Location**: - T Nagar, Chennai, Tamil Nadu (required) Work Location: In person

  • Customer Relations Executive

    5 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Relations Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Executive - Customer Relations

    5 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...

  • Customer Relations Executive

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Relations Executive to assist its customers with post‐order support over telephone/ chat channels. As a Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...

  • Customer Relations Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Relations Executive to assist its customers with post‐order support over telephone/ chat channels. As a Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...

  • Junior Customer Relations Executive

    4 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Junior Customer Relations Executive" to assist its customers for order support over telephone/ chat channels. As a Junior Customer Relations Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is...

  • Jr. Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...

  • Customer Relations Executive

    2 weeks ago

    Chennai, Tamil Nadu, India FEDHA BY CHALLANI Full time

    **Job Title**: Customer Relations Executive **Location**: Chennai (T.Nagar) **Company**: Challani **Industry**: Jewellery / Retail **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: Greet and assist walk-in customers, ensuring a warm and personalized experience. Resolve customer complaints and issues, ensuring satisfaction and...

  • Customer Relation Executive

    4 days ago

    Chennai, Tamil Nadu, India Brilfox Full time

    Required **Customer Relation Executive** - Plus Two/Degree - Good Communication in **Tamil and English**: - **Fresher/Experienced in Tele Sales**: - Time : 10.00am to 7.00pm - Salary : 18k to 20k in Hand - Industry **:Matrimony**: - Location **:Nungambakkam**, **Chennai** For more details, Contact **:7902707990** Pay: ₹18,000.00 - ₹20,000.00 per...

  • Customer Relation Executive

    2 days ago

    Chennai, Tamil Nadu, India Brilfox Full time

    Required **Customer Relation Executive** - Plus Two/Degree - Good Communication in **Tamil and English**: - Min **1 Year Experience in Tele Sales**: - Time : 10.00am to 7.00pm - 1 Rotational Week Off between Monday to Friday - Salary : 18k to 20k in Hand - Industry : Matrimony - Location **:Chennai** For more details, Contact **:9895400990** Pay:...

  • Customer Relation Executive

    2 days ago

    Anna Nagar East, Chennai, Tamil Nadu, India FIPRAS INTERNATIONAL PVT LTD Full time

    We are hiring a Customer Service Executive for our, a leading corporate based in Chennai. **Requirements**: Graduate with a minimum of 6 months of experience in customer service or a related field Excellent communication skills Compensation: If you or someone you know fits this profile, please reach out to us with your updated resume. Pay: ₹15,000.00 -...