Customer Support

2 weeks ago


Gurugram Haryana, India Cityfurnish Full time

**Job Overview**:
**Responsibilities**:
Manage tickets and update customer information in the database during and after each call.

Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.

Convert Leads to new orders.

Contact potential customers to showcase company products or services

Follow-up on Interested Leads

Negotiate prices and terms with customers

Get the documentation done for the converted leads

Work with other team members to ensure customer satisfaction

Engage in problem-solving and process improvement.

Develop strategies to ensure judicial usage of resources and timely delivery

Requirements

**Educational Qualification**: Graduation

**Experience**: 0 - 1 Year



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