
Customer Support
2 weeks ago
**Job Overview**:
**Responsibilities**:
Manage tickets and update customer information in the database during and after each call.
Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.
Convert Leads to new orders.
Contact potential customers to showcase company products or services
Follow-up on Interested Leads
Negotiate prices and terms with customers
Get the documentation done for the converted leads
Work with other team members to ensure customer satisfaction
Engage in problem-solving and process improvement.
Develop strategies to ensure judicial usage of resources and timely delivery
Requirements
**Educational Qualification**: Graduation
**Experience**: 0 - 1 Year
-
Customer Care Executive
6 days ago
Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...
-
Customer Support
1 week ago
Gurugram, Haryana, India Bijak Full timeAs a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience with our products or services. Your primary goal will be to address customer concerns promptly and effectively while upholding our company's standards of customer service...
-
Customer Support
15 hours ago
Gurugram, Haryana, India Quanteq Solutions Full time**About us**: Quanteq Solutions is known as a renowned BPO possessing good experience in the industry by offering a quality-focused Inbound and Outbound solution, providing exceptional services and unparalleled customer satisfaction. As part of our dedication to delivering excellence, we are seeking a skilled Customer Disputes Specialist to join our dynamic...
-
Customer Support
15 hours ago
Gurugram, Haryana, India Herbalmax healthcare private limited Full timeKey Responsibilities: - Provide accurate information about products purchased from Website - Assist customers with troubleshooting issues and guide them through solutions. - Document customer interactions and maintain detailed records in our CRM system. - Collaborate with other departments to resolve customer issues efficiently. - Identify recurring...
-
Customer Support
2 weeks ago
Gurugram, Haryana, India HOB Cosmetics Private Limited Full timeJob Title: Customer Support Executive Company: House of Beauty India Location: Gurgaon **Salary**: ₹28,000 - ₹35,000/month Experience: Minimum 4 years **Job Description**: **Responsibilities**: Resolve product/service issues promptly and professionally Maintain customer satisfaction and build long-term relationships Coordinate with internal teams...
-
Customer Support
6 days ago
Gurugram, Haryana, India Thrive Alchemy Consiulting Services LLP Full time**Role: Customer Executive (TeleSales)** **Responsibilities**: - **Call Handling from Customers.**: - **Supporting the Query and do the needful.**: - **Reporting to the team lead.**: - **Proactive work to be done.** **Criteria**: - **Any Graduate with Good communication & Excellent English Fluency.**: - **Experience with 1 year in International Voice...
-
Customer Support
4 days ago
Gurugram, Haryana, India Adrianaa services Full time** Immediate Joiners are required** **Please read the description carefully and then apply** ** Time is very precious for all of us including you, so please don't waste your time and ours as well.** **If you have experience in Customer services - calling profile from the FinTech Company then only apply.** **Location**: Spaze I-Tech Park, Sector 49,...
-
Customer Support Associate
4 days ago
Gurugram, Haryana, India Infiniserve IT Solutions Inc. Full timeJob Title: Customer Support Executive Location: Gurgaon Department: Customer Service Key Responsibilities: **Identify and assess customers' needs to achieve satisfaction.** **Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.** **Keep records of customer interactions,...
-
Customer Support Associate
2 weeks ago
Gurugram, Haryana, India Tronado IT Solution Private Limited Full time**Job Summary**: **Key Responsibilities**: Customer Assistance: - Provide accurate and timely information about products, services, and policies. - Assist customers with account setup, troubleshooting, and issue resolution. Problem Resolution: - Identify and resolve customer concerns efficiently and professionally. - Escalate complex issues to the...
-
Customer Support Executive
15 hours ago
Gurugram, Haryana, India AFFLY IMPEX PRIVATE LIMITED Full time**Job Title**: Customer Support Executive **Company**: Affly Impex Pvt. Ltd. **Location**: Sikanderpur, Gurugram **Salary**: ₹2.5 - ₹3.5 LPA **Experience**: Minimum 2 Years **Working Days**: Monday to Saturday Affly Impex Pvt. Ltd. is hiring an experienced **Customer Support Executive** to join our growing team in Gurugram. We’re seeking a proactive...