Customer Support
4 days ago
Key Responsibilities:
- Provide accurate information about products purchased from Website
- Assist customers with troubleshooting issues and guide them through solutions.
- Document customer interactions and maintain detailed records in our CRM system.
- Collaborate with other departments to resolve customer issues efficiently.
- Identify recurring problems and suggest improvements to enhance the customer experience.
- Stay updated on product knowledge, and industry trends.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Previous experience in customer support or a related field is a plus.
- Strong communication skills, both verbal and written.
- Problem-solving abilities and a proactive attitude.
- Proficiency in using CRM software and Microsoft
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Experience**:
- Customer support: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7303044215
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