Patient Engagement Officer
4 days ago
We are seeking a highly proficient English-speaking Patient Engagement Officer with international experience to join our team. This is a remote position expected to work during US shift hours, requiring excellent communication skills and a strong commitment to patient care and engagement.
**Responsibilities**:
- Build rapport with patients to ensure a positive experience and effective communication.
- Coordinate appointments, referrals, and follow-ups as necessary, maintaining accurate records.
- Provide guidance and assistance to patients in navigating healthcare systems and services.
- Collaborate with healthcare providers and other team members to ensure seamless patient care.
- Adhere to all relevant policies, procedures, and regulations governing patient privacy and confidentiality.
**Requirements**:
- Fluency in English with exceptional verbal and written communication skills.
- Previous experience in a patient engagement or customer service role, preferably with international exposure.
- Ability to work remotely and adapt to US shift hours
- Strong interpersonal skills
- Compassionate and empathetic approach to patient care.
- Proficiency in using communication tools and software for remote work.
- Bachelor's degree or equivalent qualification preferred, but not mandatory.
- Demonstrated ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
**Benefits**:
- Paid time off
- Work from home
Schedule:
- Monday to Friday
- US shift
**Experience**:
- International work: 1 year (required)
Work Location: Remote
-
Patient Engagement Officer
4 days ago
Mumbai Central, Mumbai, Maharashtra, India the Saffron Solution Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob title: Patient Engagement Officer - EnglishSoft skills:Multitasking skillsExcellent customer serviceDetail orientedAccountabilityTeam playerWillingness to listen and learnTech-SavvyTechnical skills:Google SuiteTyping experienceHighly effective communication skills in EnglishAnalytical skills for good decision makingEducational qualification: Graduate or...
-
Patient Relation Officer
2 weeks ago
Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full timeQualification - Graduation - Experience - 1 To 5 Years (Healthcare Industry) Job Description - - Undertake duties in accordance with departmental policies and procedures - To be fully conversant in all areas of Front Office - Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively...
-
Patient Support Coordinator
4 days ago
Sion, Mumbai, Maharashtra, India Cuddles Foundation Full timePatient Engagement Coordinator About the role: As a Patient Engagement Coordinator, you will be responsible for providing an unparalleled positive experience for our patients and families. You will work with the Paediatric Oncology Nutritionist in your assigned hospital to ensure that the entire patient journey with Cuddles is best-in-class - right from...
-
Patient Support Officer
2 weeks ago
Mumbai, India Al Samia Enterprises Full time**Responsibilities**: 1. Answering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate...
-
Patient Counselor
2 weeks ago
Borivali, Mumbai, Maharashtra, India Pravaayu Healthcare Pvt Ltd Full timePatient Reception: Greet patients and visitors warmly as they enter the clinic, creating a friendly and welcoming atmosphere. - Appointment Management: Schedule, reschedule, and cancel patient appointments using the clinic's scheduling system, taking into account provider availability. Patient Registration: Collect and update patient information, including...
-
Patient Relation Officer
1 week ago
Bandra West, Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full time**Key responsibilities**: 1. Attending to and resolving patients’ queries and problems and ensuring effective resolution of the same. a. Visiting patients in the wards daily and ensuring that their grievances are attended to without delay and thereby building a good image of the Hospital. This entails taking care of matters that can be solved immediately...
-
Patient Advisor
6 days ago
Kurla, Mumbai, Maharashtra, India Qi Spine Clinic Full timeKey Responsibilities: - Handle incoming calls from patients or potential clients, resolving queries effectively and professionally - Provide accurate information about services, appointment scheduling, treatment plans, and pricing - Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule - Maintain and update patient...
-
Patient Relation Executive
2 weeks ago
Mumbai, Maharashtra, India SRV Hospital Full time**Walk In / Can Face to Face come for the interview** **Interview timing - 2.30 t0 4.30 pm** **Interview location - SRV Chembur 320 Shell Colony Tilak Nagar Chembur Mumbai Maharashtra 400089 India** Urgent Opening At SRV Hospital, Chembur. - Department - Patient Relation (Front Desk) - Qualification - Graduation - Experience - 1 To 5 Years (Healthcare...
-
Patient Counselor
2 weeks ago
Bandra, Mumbai, Maharashtra, India DrA Full time**GENERAL DESCRIPTION**: Schedule patients for surgery and complete appropriate paperwork. **ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE**: - Schedule patient appointments when needed - Counsel patient for all surgeries (cataract/retinal/glaucoma/cornea/lids, etc.) - Stay current with the latest technologies & medications and be able to answer general...
-
Patient Experience
2 weeks ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 25,00,000 - ₹ 50,00,000 per yearCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...