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Patient Counselor

2 weeks ago

Borivali Mumbai Maharashtra, India Pravaayu Healthcare Pvt Ltd Full time

Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a friendly and welcoming atmosphere.
- Appointment Management: Schedule, reschedule, and cancel patient appointments using the clinic's scheduling system, taking into account provider availability. Patient Registration: Collect and update patient information, including contact details and medical history.
- Check-In and Check-Out: Assist patients with the check-in process upon arrival and check-out after their appointments, ensuring accuracy and efficiency.
- Patient Assistance: Provide information about clinic services, procedures, and any pre-appointment instructions to patients.
- Billing and Payment: Collect fees and process payments, as well as handle basic billing inquiries.
- Waiting Room Management: Keep the waiting area clean, organized, and comfortable for patients, ensuring a pleasant environment.
- Administrative Support: Assist with administrative tasks, such as filing, data entry, and maintaining patient records.
- Provider Support: Assist healthcare providers with administrative tasks and preparations as needed.
- Follow-Up: Conduct follow-up calls to check on patient satisfaction and address any post-visit concerns.
- Adherence to Clinic Policies: Follow clinic policies and guidelines for patient service and care.
- Inventory Management: Monitor and maintain office supplies and medical inventory, ensuring that necessary materials are stocked and readily available for clinic operations.
- Grooming and Appearance: Maintain a clean, professional appearance that reflects the clinic's standards.
- Convincing Patients: Convincing patients for purchasing packages & selling them.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Experience**:

- total work: 1 year (required)

Work Location: In person