Customer Service Representative

3 days ago


Mohali Punjab, India Pro talk Solutions Pvt.Ltd. Full time

As a **Customer Care Executive** in the chat process within a domestic BPO, you will be responsible for providing exceptional service to customers through real-time chat interactions. Your primary duties include addressing customer inquiries, resolving issues, and offering product or service information with professionalism and empathy. You will handle multiple chats simultaneously, ensuring prompt and accurate responses while adhering to company standards. Strong written communication skills, attention to detail, and the ability to maintain a positive tone are essential in this role.

**Job Types**: Full-time, Fresher

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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