Customer Service Representative

8 hours ago

Ludhiana Punjab, India Design Indya Advertising Pvt. Ltd. Full time

**Company Description**

Design Indya Advertising Pvt. Ltd. is an integrated media agency with its Head Office in Ludhiana, Punjab & Corporate office in Noida, UP. Since its establishment in 2008, Design Indya has become one of the fastest-growing agencies in the country, with a nationwide presence. We are known for our culture of client servicing and brand immersion, working with 250+ happy clients to date. Our expertise in advertising has led us to receive multiple awards for our media buying and releasing, creative ideas and strategies, planning, etc. We offer a wide range of services, including TV, Print, Radio, Outdoor, Digital, and Events, Creative, etc.

**Role Description**

This is a full-time on-site role for a Customer Service Representative at Design Indya Advertising Pvt. Ltd. The Customer Service Representative will be responsible for providing outstanding customer support, ensuring customer satisfaction, and creating a positive customer experience. The role will involve handling customer inquiries, resolving issues, and maintaining strong relationships with clients. Additionally, the Customer Service Representative will collaborate with internal teams to deliver exceptional service to our clients.

**Qualifications**
- Customer Service Representatives, Customer Support, and Customer Experience.
- Proven track record in delivering excellent customer service.
- Strong communication and problem-solving skills.
- Ability to multitask and prioritize tasks.
- Attention to detail and accuracy.
- Ability to work well in a team.
- Proficiency in relevant software and tools.
- Prior experience in the advertising or marketing industry is a must.
- Bachelor's degree in a related field is preferred.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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