
Cse (Customer Support Executive)
2 weeks ago
1) Taking Customer Complaints on Phone
2) Raising Service Ticket on the ERP System on Computer
3) Checking the Trackster Tracking system to understand complaint
4) Allocating the Service Ticket to Field Team
5) Coordination between Field team and Customer for service visit and call closer.
6) Updation of Call Closure details in the system and also to customer.
7) Visit charge invoice and its collection from customer.
8) Monitoring Expenses of field team.
9) Computer and English knowledge desired
10) Preparing daily, weekly, monthly reports
11) Activation and Management of SIM Cards required for Tracking
12) Activation and Management of Tracking platform of Trackster/Mahakhanij/RTO
13) Other Relevant Activities
14) Payment Followup
15) Coordination with Internal Teams.
16) Maintaining Service Inventory
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 9819109211
-
Customer Support Executive
3 days ago
Mumbai, Maharashtra, India ACE INFOTEXIS PVT.LTD . Full time**Urgently requires a Customer Support Executive (CSE) from Logistics Industry** **Location: Mumbai** **Salary: Rs. 4.50 Lacs - Rs. 5.20 Lacs per annum** **Experience: 1 to 3 Years** **Qualification: Graduate from any recognized University/ Institution** **Responsibilities**: - Process and manage customer orders efficiently and accurately in accordance...
-
Customer Service Executive
16 hours ago
Bhosari, Pune, Maharashtra, India Zbotic Full timeA **Customer Service Executive (CSE)** plays a crucial role in providing an interface between the customers and the client company. **Responsibilities and Duties**: The responsibilities & duties of a **Customer Service Executive (CSE)** **would be: - To handle the customer queries and escalations systematically, providing them the best solutions. - New...
-
Cse (Customer Service Executive)
16 hours ago
Navi Mumbai, Maharashtra, India Impact Solution Full timeCurrently we are hiring for CSE for Outbound process for BPO at Vashi location below is JD **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or...
-
Customer Support Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Skillset Squad Full time**Customer Support Executive** **Role Overview**: Provide excellent customer support by handling inquiries, resolving issues, and ensuring a smooth customer experience. **Key Responsibilities**: - Resolve complaints efficiently and professionally - Maintain a positive and empathetic attitude - Keep records of customer interactions - **Requirements**: -...
-
Customer Service Executive
3 days ago
Navi Mumbai, Maharashtra, India Sign Technic Industries Private Limited Full timePosition - CSE (Client Servicing Executive) Language - English, Hindi Location - MIDC Taloja Navi Mumbai Experience - 1year or freshers Qualification - Graduation/ HSC with relevant experience - **Roles & Responsibilities**_ - Good communication skill - One point of contact for client - Interact with creative & design team to replicate job as per client...
-
Customer Support Executive
16 hours ago
Navi Mumbai, Maharashtra, India Ashwini Container Movers Limited Full time**Customer Service Executive Responsibilities** - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Performing quality...
-
Customer Service Executive
3 days ago
Mumbai, Maharashtra, India Hunt Mantra Full timeLocation: Andheri East - Process: Blended Process (Voice/Non-Voice) - Job Title: Customer Service Executive (CSE) - Salary**:Up to 35k in hand** (Depending upon last drawn salary) - Perks**:Incentives + Travel Allowance**: - Shift Window**:Day Shift**(**5 Days working 2 Week Offs**) - Eligibility: HSC + At least 1 year of experience in customer service -...
-
Navi Mumbai, India Seven Consultancy Full timeJOB DETAILS ● Frequent contact with counterparts on customer’s side ● Verifying the completeness, fulfilling and following-up customer’s enquiries ● Processing enquiries according to their priorities ● Handling nonconformities and claims ● Handling ERP system operations ● Identifying risk enquiries, updating and following up all necessary...
-
Customer Support Executive
2 weeks ago
Navi Mumbai, India Logistics & Courier Full time**URGENT OPENING** Urgent Opening for Customer Service Executive in a reputed Courier logistic firm in Rabale, Navi Mumbai **Responsibilities**: - Managing incoming calls and customer service inquiries - Customer Complaint Handling and resolving it - Keep records of interactions and transactions of customer; keeping record of details of customer...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India ASRTOHEMANT PRIVATE LIMITED Full timeCustomer Support Associate - International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive pan india - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Fluency in written and spoken English. - Result Oriented, Self...