Cse (Customer Service Executive)

18 hours ago


Navi Mumbai Maharashtra, India Impact Solution Full time

Currently we are hiring for CSE for Outbound process for BPO at Vashi location below is JD

**Responsibilities**:

- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way

Education:

- Any Graduate

Experience:

- 0 to 3 yrs

Salary 15k to 30k per month

Location Vashi

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person



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