Customer Support and Coordinator
3 days ago
Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Requirements & Skills: -**
- Proven experience as sales representative or customer support role, ideally with exposure to related field
- Excellent communication & interpersonal skills, with the ability to build rapport quickly
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Graduate from any stream.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Morning shift
- Night shift
- Rotational shift
- UK shift
- Weekend availability
Work Location: In person
**Speak with the employer**
+91 7600131195
Application Deadline: 15/08/2025
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