Call Centre Representative

7 days ago

Connaught Place Delhi Delhi, India HONHAR SKILL EDUCATION PRIVATE LIMITED Full time

Responsibilities

Handle a large volume of inbound and outbound calls in a timely manner

Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary

Identify customer needs, research issues, resolve complaints, and provide solutions

Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team

Recommend improvements for systems and processes to boost organizational efficiency

Required skills and qualifications

High school degree or equivalent

Experience working in a call center or customer-support role

Strong active-listening and verbal-communication skills

Proficiency in problem-solving

Ability to multitask and manage time effectively

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,604.50 - ₹18,277.73 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 8700426029

  • Call centre manager

    3 days ago

    Delhi, India Smile Dental Care UK Full time

    We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week) Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the show This is arare opportunityto build and lead a...

  • Call Centre Executive

    4 days ago

    Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

  • Call Centre Executive

    1 week ago

    Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

  • Calling Inbound Process

    2 days ago

    Connaught Place, Delhi, Delhi, India INNOVEXA SOLUTIONS Full time

    Answering or making inbound calls to clients to learn about and address their needs, complaints, or other issues or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued Engaging in active listening with callers, confirming or clarifying Building lasting relationships...

  • Call Centre Representative

    2 weeks ago

    Greater Kailash, Delhi, Delhi, India Aviva Relocations Private Limited Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

  • Hindi Call Centre-Fresher

    2 weeks ago

    Connaught Place, Delhi, India ADVANTAGE INFRABUILD Full time ₹ 1,59,296 - ₹ 2,09,952 per year

    Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their queries, provide information on products, and take payments over the phone....

  • Inbound Call Centre Operator

    2 weeks ago

    Model Town, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

  • Inbound Call Centre Operator

    2 weeks ago

    Civil Lines, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

  • Inbound Call Centre Operator

    2 weeks ago

    Preet Vihar, Delhi, Delhi, India Kurc Design Private Limited Full time

    We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

  • Hindi Calling Executive Banking Process

    4 days ago

    Connaught Place, Delhi, Delhi, India NAVEENTA INITIATIVES Full time

    Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone for a long time and be...