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Customer Success Executive

2 weeks ago

Remote, India KonfHub Technologies Full time

Remote

Work Type: Full Time

Job Title: Customer Success Executive

Skills Required:
1. Excellent communication skills (both verbal and written).
2. Proficiency in design tools like Canva or any other similar software for creating visual content.
3. Problem-solving mindset and customer-oriented attitude.

**Experience**:

- 1+ year experience in a Community Manager or Customer Success role.
- Graduates with relevant skills are encouraged to apply.

Key Responsibilities:

- Act as the primary point of contact for customers, ensuring their satisfaction and success with our platform.
- Assist in onboarding new customers, guiding them through product features, and addressing their queries promptly.
- Foster and maintain relationships with customers, ensuring continuous engagement and support.
- Collaborate with internal teams to resolve customer issues and improve customer experience.
- Create visually appealing content using Canva or similar design tools to engage customers and enhance communication.

CTC: ₹2.4 LPA (in hand; the only deduction is professional tax of ₹200 per month)

Who Can Apply:

- Fresh graduates with excellent communication and design skills.
- Individuals with 1+ year experience in Customer Success or Community Manager roles.

If you are passionate about building relationships and helping customers succeed, we encourage you to apply