Inside Sales Representative

18 hours ago

Mylapore HO Chennai Tamil Nadu, India USAM Technology Solutions Pvt. Ltd Full time

We're Hiring - **Inside Sales Representative**

Join USAM Technology Solutions - A Leader in IT, Software & Services

At USAM Technology Solutions, we have been delivering cutting-edge IT solutions, software, and services since 1990. With a team of 180+ professionals, multiple offices across India, and partnerships with HP, Autodesk, Microsoft, Adobe, and more, we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries.

**Position**: Inside Sales Representative - Freshers

**Locations**:Mylapore,Chennai.

Manage and track customer contract/subscription renewals to ensure timely completion.

Proactively engage with customers before contract expiration to discuss renewal options.

Identify upsell and cross-sell opportunities during the renewal process.

Work closely with the sales and customer success teams to enhance customer retention.

Address customer concerns, pricing queries, and negotiations to ensure satisfaction.

Maintain accurate records of renewals, customer interactions, and feedback in the CRM system.

Collaborate with finance and legal teams to ensure smooth processing of renewal contracts.

Provide reports and insights on renewal trends, churn rates, and retention strategies.

**Requirements**: Bachelor’s degree in Business Administration, Marketing, Engineering, or related field.

Strong interpersonal and communication skills with the ability to articulate technical concepts to non-technical audiences.

Highly motivated with a passion for sales and customer satisfaction.Ability to work independently and as part of a team in a fast-paced, dynamic environment.Proficiency in Microsoft Office Suite and CRM software.

Prior experience in sales or customer service is preferred but not required.

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 7338809205

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