Guest Service Associate

4 days ago

Mumbai, India Transient HR solutions Full time

**Responsible for selling the food items across the counter and in the auditorium.**

**Responsible for promoting all promotions associated with brand partners related to Box Office / Food**

**& Beverage.**

**Prepares the wooden tray, laying out napkins and utensils, making sure the condiments are refilled,**

**performing all other preparation tasks.**

**Responsible for collecting cash for each sale done.**

**Responsible for recording the sale and cash collected at the end of each shift.**

**Responsible for using the POS for recording the sale.**

**Responsible for recording all items received at the counter at the beginning - during the shift.**

**Responsible for checking the quality of the items being placed in the warmer and cold case.**

**Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs.**

**Responsible to use dispensing machine for coffee - tea - coke**

**Responsible to use selling devices such as hand held and PDA devices.**

**Responsible to keep clean work area like food counter - warmers - cold cases - dispensing machine**
**- Popcorn maker and floors are clean.**

**Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen**

**staff is running out of any items...etc.**

**Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food**

**preparation details, communicating specific customer needs to the commis.**

**Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts**

**and drinks, removing courses, replenishing utensils, refilling glasses.**

**Prepare mixed drinks for service to the customers table.**

**Obtaining revenues, issuing receipts, accepting payments, returning the change.**

**Filling in for absent staff as needed.**

**Assisting with special events as needed.**

**Greet all guests and owners warmly with an appropriate greeting.**

**Adhere to grooming and appearance standards consistently.**

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 1 year or fresher (preferred)

Work Location: In person

**Speak with the employer**
+91 8369511752

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