Guest Service Associate

2 weeks ago


Malad Mumbai Maharashtra, India Artistico Foods Full time ₹ 14,000 - ₹ 1,60,000 per year

The Guest Service Associate (GSA) ensures a welcoming and pleasant dining experience for all guests. The GSA is responsible for maintaining the dine-in area, serving food, assisting with guest needs, and supporting the restaurant team in delivering smooth service.

Primary Responsibilities:

  • Set up the dine-in area properly before service begins
  • Maintain cleanliness and hygiene of the dining area throughout the shift
  • Serve food from the pass section to tables promptly and accurately
  • Clear tables quickly after guests leave and reset them for the next service
  • Ensure all cutlery, crockery, and glassware are clean, sanitized, and available
  • Assist the restaurant team with any additional tasks as required
  • Interact with guests politely, collect feedback, and inform the manager of any complaints or special requests
  • Assist in collecting payments from customers when required

Skills & Competencies:

  • Good communication and guest service skills
  • Pleasant personality and ability to work in a team
  • Basic knowledge of hygiene and cleanliness standards
  • Ability to handle guests politely and professionally

Job Type: Full-time

Pay: ₹14, ₹16,000.00 per month

Experience:

  • restaurant service : 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person



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