Guest Service Associate

2 weeks ago


Turbhe Mumbai Maharashtra, India reccon Full time

**Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. **Key Responsibilities** Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management Handling guest grievance Collaborating with team members to achieve targets Min 6 months experience in service industry. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) Work Location: In person



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