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Guest Service Associate

3 weeks ago


Turbhe Mumbai Maharashtra, India reccon Full time

**Role Brief**:
We are looking to hire a Guest Service Associate whose primary responsibility is to ensure

that guests have a pleasant experience during their visit. The role involves various tasks,

such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and

requests, providing information about the offers, resolving complaints or issues, and

maintaining a welcoming and professional atmosphere.

**Key Responsibilities**

Greeting & Welcoming Guest.

Enhancing Guest Satisfaction

Knowledge on products, promotions & offers

Upselling of products

Following SOP laid by the organisation

Maintain cleanliness of the outlet all the time.

System handling of billing

Inventory management

Handling guest grievance

Collaborating with team members to achieve targets

Min 6 months experience in service industry.

Good Communication Skills

Team Player

Result oriented, with high level of motivation for self-growth

Well groomed & presentable

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person