Customer Service Associate
1 day ago
Job Title
- Customer Service Associate
No. of Openings
- 1
Company Profile -We are a 29 years old Recruitment & Training Consultancy Firm.
This Vacancy is for our Client, a Well known FMCG- Butter Products Manufacturing Company in Mumbai
All customer service executives' function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. This is a multi-faceted role wherein end to end processing and servicing of customer orders is handled by the executive to provide a seamless customer experience.
**Job Description: -**
- **Catering to customer phone calls and diverting the call to the relevant departments.**:
- **Dealing with customer issues and churning out an easy-to-follow solution**:
- **Helping customers choose the right product for their requirements and budget**:
- **Handling customer concerns and complaints in a timely manner**:
- **Informing customers of upcoming promotions or deals**
Qualification-Graduate
Experience-2-3 Years as CSA in FMCG Sector
Salary Range
- Rs 20000- Rs 25000 Per Month
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Where are You Currently Staying ?
**Education**:
- Bachelor's (required)
**Experience**:
- CSA: 2 years (required)
**Speak with the employer**
+91 8856097678
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