Customer Support Executive

1 week ago


Remote, India Equality Healthcare Pvt. Ltd. Full time

**Skills**:

- Fluent communication in Telugu & Kannada
- Intermediate level knowledge in English or Hindi

**Responsibilities**:
1. Work closely with Customer Success, Sales and Tech team to provide the best support to the onboard clients.

2. Handling customers’ calls for their queries and resolve them.

3. Handling client tickets on Freshdesk.

4. Introduce existing customers to newer and advanced features in order to improve engagement.

**Job Type**: Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Language**:

- Telugu (required)
- Kannada (required)

Shift availability:

- Day Shift (preferred)

Work Location: Remote


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