Customer Onboarding Officer

2 weeks ago

Chennai, India Bloom Consulting Services Full time

**Customer Onboarding Officer ( Job ID : 522155854 )**:

customersupport
Any Degree
Chennai
Full Time

Experience

**01.0 - 02.0 years**

Offered Salary

**2.00 - 6.00**

Notice Period

**Not Disclosed**

Customer Onboarding Officer (1-2 Years of Experience)

Key Responsibilities:

- Provide exceptional software onboarding service to clients during and after the implementation process.
- Ensure that the onboarding process runs smoothly and efficiently, meeting all timelines and deliverables.
- Conduct manual testing to ensure quality and accuracy of systems and processes.
- Act as the point of contact for clients and provide updates and support as needed.
- Identify and escalate potential issues to management in a timely manner.
- Develop and maintain strong relationships with clients and internal team members.
- Continuously seek opportunities to improve processes and procedures to enhance the customer experience.

Qualifications:

- Should have technically strong understanding and completed manual testing course.
- Strong English communication and interpersonal skills, added advantage if you know Hindi as well. Preferred if you have worked in international call centers.
- Ability to work in anIT environment and learn new things.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Experience with project and client management is a plus.

**Required Knowledge, Skills, and Abilities**:

- Customersupport**Education + Experience**:

- Any Degree

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